Thank you for shopping at 1379sports. We take great pride in offering top-quality Bog-Pod Ultimate Stability Assorted Sports Equipment and are committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, we are here to help.
1. Returns
Eligibility for Returns:
You have 30 calendar days from the date you received your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A receipt or proof of purchase is required for all returns.
2. Refunds
Process for Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Exchanges
Exchanging Items:
If you need to exchange an item for a different size or variant, please contact us at [email protected].
Exchanges are subject to product availability. We will process your exchange as soon as we receive and inspect the original item.
4. Shipping
Return Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping Errors and Defective Products:
If you receive an incorrect or defective item, please contact us immediately at [email protected]. We will arrange for a replacement or refund and cover the return shipping costs.
5. Non-Returnable Items
Certain items are non-returnable, including:
Gift cards
Downloadable software products
Some health and personal care items
6. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Email: [email protected]